The Lemoine Company
  • New Orleans, LA, USA
  • Full Time

LEMOINE, a Great Place to Work®-Certified company, is looking for a Warranty Coordinator. The Warranty Coordinator processes warranty claims and assists customers through the entire claims process. You'll establish policy settlements and ensure that customers have a positive experience with their warranty, resolving any issues they may have in a timely and professional manner.

Job Responsibilities:

  • Review warranty submissions, accept or reject claims, collaborate with vendors, address any issues and settle disputes relating to the warranty contract.
  • Collect data from technicians, communicate with the customer, process warranty claims, track parts, and assess warranty coverage limits.
  • Interprets contract language to understand the Contractor's and Vendor's responsibilities related to equipment.
  • Sort and process claim settlements upon receipt from the manufacturer.

Required Qualifications:

  • High School Diploma or equivalency with 3 years of related experience (preferred).
  • Effective communication and interpersonal skills.
  • Strong organizational skills.
  • Exceptional attention to detail and talent for accuracy and precision.
  • Driven and self-motivated character traits.
  • Proficient in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
  • Proficient in Punchlist Manager Software or Similar

Equal Opportunity Employer

The Lemoine Company, L.L.C. is an Equal Opportunity Employer. All applications are considered without regard to race, color, sex, age, religion, national origin, sexual orientation, or disability. Only job-related factors will be considered in deciding applicants' qualifications for positions.

The Lemoine Company
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